ROMA

Privacy Policy

Last Updated: April 14, 2025

This Privacy Policy outlines how Nova Roma Travel ("we", "our", "us") collects, uses, and protects the personal information of users who visit or make bookings through our website novaromatravel.com.

1. Information We Collect

When you use our website or book a service, we may collect the following types of information:

• Personal identification information (Name, Email, Phone Number, etc.)
• Booking details (Selected tours, dates, number of guests)
• Payment information (processed securely via iyzico)
• Device and usage data (browser type, IP address, time zone, etc.)

2. How We Use Your Information

Your personal data is used to:

• Process bookings and payments securely
• Provide customer support and respond to inquiries
• Improve our website and services
• Send confirmation emails, service updates, and important information related to your booking
• Comply with legal obligations

3. Payment Processing

All online payments are securely handled by iyzico. We do not store your full credit card details on our servers. For more information, please refer to iyzico’s own privacy policy.

4. Data Sharing

We do not sell, rent, or trade your personal data. Your data may be shared only with:

• Trusted service providers assisting us in operations (e.g. tour partners, payment processors)
• Legal authorities if required to comply with Turkish or international law

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws and regulations.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent at any time (where applicable)
• Lodge a complaint with a data protection authority

7. Cookies & Tracking

We use cookies to enhance your browsing experience and gather usage statistics. You can choose to disable cookies via your browser settings. For more details, please review our Cookie Policy.

8. International Users

If you are accessing our website from outside Turkey, please note that your information may be transferred to and processed in Turkey, where our servers and service providers are located.

9. Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, and significant changes will be communicated via email or on the website.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at info@novaromatravel.com.